Qmatic Group is the global leader in customer journey technology solutions and insights. Qmatic pioneered the concept more than 30 years ago. Today, across more than 120 countries, organizations rely on Qmatic and their network of global partners to deliver fulfilling interactions for customers, patients, citizens, and employees.
Qmatic exists to create better customer journeys. Their powerful, scalable software platforms and hardware systems work in harmony to streamline every engagement point online and on-site, from pre-arrival through post-service feedback. For financial institutions, retailers, healthcare providers, and public organizations, this approach gives customers the resources to accomplish tasks with ease, and gives employees the resources they need to do fulfilling work at optimal productivity. It is estimated that more than a quarter of the world’s population pass through a Qmatic system every year.